06th January 2011
How can you budget for social media time? People keep asking me how they can add social media to their already packed daily schedule. They fear that employees will be using their work time to Tweet about personal things or to talk to their friends on Fa...
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14th December 2010
What is your Social Media IQ? If you’re like most people, it’s pretty low. Test yourself and find out! Recently, I conducted a marketing workshop for small business owners and entrepreneurs. It amazed me how little those people knew about the power of...
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10th December 2010
How can businesses open the floodgates? Is there a strategy for involving customers in your business decisions? These are the questions we are all asking as we examine and explore the power of the social media.
According to an editorial in Selling Po...
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11th November 2010
Recently, I had the misfortune of dealing with a colleague who liked to intimidate through email. I suspect some of you might have had similar experiences. The entire process made me think about what is the best way to deal with bully emails. We want t...
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01st September 2010
How can you use the social media and still maintain your privacy? This is a question we hear over and over from our clients. They tell us they do not want others to know what they like to do in their off time. They do not want others to know about thei...
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23rd August 2010
Don’t you wish you could do your job and not have to travel all over the country or world? Don’t you wish you could let people know about your products and services without going to endless networking meetings? Believe it or not, with the right use of t...
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23rd August 2010
One of the most common complaints we hear from our clients about the social media is that it eats up time. They fear that once their employees get on the sites, they will no longer have time to do their jobs. I remember hearing this same complaint about...
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27th July 2010
Why are we so resistant to change? As I loaded up my dogs this morning to take them to the vet for their annual physicals, I wondered why they were panting their heads off and their bodies were shaking from head to foot. Dogs, like people, are accustome...
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02nd July 2010
What is our universal language? By universal, I mean the language we all understand. By we, I mean not just the human species but also the animal species. Let's imagine for a moment what goes through our dog's head when we speak in a commanding voice. ...
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03rd June 2010
How do you respond to difficult conversations? Do you hide from them? Do you push your way through them like a bull in a china shop? Each of us, whether we work independently or in an office environment, faces difficult conversations every day. You wa...
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26th May 2010
How many of you like to get spammed? Do you enjoy getting those unwanted emails in your inbox? Do you enjoy receiving the automated voice mails on your phone telling you about the latest, greatest whatever? Do you enjoy getting those faxes about low co...
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05th May 2010
Recently, this question appeared in a LinkedIn discussion group. It received lots of attention and many interesting comments. The majority of people saw Twitter as a business tool. A few said it's just noise, but those people did not elaborate. In oth...
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20th April 2010
How do you express your anger? I once had a woman in one of my workshops who said, "I never get angry." Can you imagine that? How can we go through life and never feel anger? Anger is a part of the passion of living. There is nothing wrong with anger...
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30th March 2010
I recently read Outliers by Malcolm Gladwell. In his book, Gladwell tells us how poor communication crashes airplanes. In other words, it's neither the weather nor mechanical difficulties that cause crashes, but poor communication and misguided teamwork...
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17th March 2010
What is the value of LinkedIn over Facebook in business? Is there a difference? When do you use one or the other or both? I've discovered that some businesses prefer LinkedIn; some prefer Facebook and some use neither. In this article we'll take a loo...
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Joan Curtis, EdD is founder of Total Communications Coaching where she specializes in helping smart, capable professionals move ahead in their careers by becoming skilled communicators. She has taught numerous workshops on presentation skills. She also provides personal coaching to empower people to be dynamic public speakers. She is the author of two books: Managing Sticky Situations at Work: Communication Secrets for Success in the Workplace, which introduces the Say It Just Right Model of communication, and Strategic Interviewing: Skills and Tactics for Savvy Executives, which introduces the proprietary POINT process. She is under contract for her third book, The New Handshake: Sales Meets Social Media.
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